4. Shorter waiting times

Less waiting in the ER

Despite the rise in activity, waiting times in the emergency department have been reduced. As a result, 90% of the most serious accidents and emergencies (level 1) are treated without delay in adults as well as in children. For less serious emergencies (level 2 and 3), the vast majority of cases are treated within the defined target time.

A smoother and optimized transition to the Emergency Room

The overload of adult emergency departments is a common occurrence in urban areas throughout the Western world. Several factors contribute to this, notably our growing and ageing population, as well as the vulnerability and fragility of certain sectors of society. As a result, the number of consultations in the HUG ER continues to increase. Between 2014 and 2017, the number of adult emergency room admissions increased from 62,467 to 68,938, a rise of 10.4%.



Focus on 2025

AC10 – surgical activities in ten years: this is HUG’s vast project to respond to the 1% annual increase in the population’s needs. The project’s first milestone: the opening in 2017 of six new operating theatres, including two equipped with a robot, in the Gustave Julliard building.

Other steps are planned with:

Should you have a problem

Call the Children’s Hospital immediately if:

  • Your cast breaks, hurts or irritates your skin, smells bad or has become too big (the limb moves inside).
  • You can feel the cast pressing against a part of the limb, or a small object has become stuck in the cast.
  • You continue to experience strong pain even though you’ve raised the fractured limb (see drawing) and taken the prescribed painkillers.
  • You can’t move your fingers or toes anymore, or they prickle, are swollen, cold or blue or white (they should be pink-coloured).

Emergency department

logo Infrastructures

New extension project

The number of people coming to the adult emergency department has risen by 17% in the space of five years, especially critical emergencies and those requiring care within 20 minutes. The current premises have become cramped and prevent the provision of optimal care.

A renovation and extension project was adopted in 2016; it looks to