Your responsibilities

Respect for others and for the equipment

Please show respect for the staff, other patients and their visitors. No verbal or physical violence can be tolerated and may result in criminal prosecution. You are responsible for the hospital equipment placed at your disposal. Please treat it with care. You will be responsible for the cost of any deliberate damage you may cause.

Quality and safety

Your identity wristband

Upon admission, you receive a wristband with your surname, first names, sex and date of birth, which must be worn on the wrist. This wristband contributes to the safety of your care, by helping to verify your identity when you receive treatment or undergo an examination. During your stay, your identity is verified many times.

Your Hospital Stay at HUG

Your hospital stay at HUG Are you or one of your relatives going to be admitted to HUG? The entire medical, nursing, hotel and administrative staff will do everything possible to ensure you receive the highest quality treatment and services. These pages were created with you and your friends and family in mind, to make your stay easier.

Patients’ stories

Health problems inevitably raise questions, fears and even anxieties. Who better to give you an account of what to expect than someone who has personally experienced a situation very similar to yours?

In this section you can share the personal experiences of patients in two ways:

  • by watching their unscripted video testimonies to camera
  • by reading their interviews with HUG journalists, particularly in the magazine Pulsations