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To encourage patients and healthcare workers work together to improve the quality of care.
This bottom-up approach puts patient participation at the core of its initiative at the University Hospitals of Geneva.
To understand the dynamics of empowering patients who developed healthcare-associated infections or are at increased risk of getting them.
Wednesday, September 11, 2019
Since 2012, Geneva University Hospitals have been running a program called QuaP®, for Patient-Oriented Quality. This concept, originally from the US, consists of encouraging the sharing of experience between managers and care unit teams. One Friday a month, senior healthcare and administrative staff, in pairs, meet the teams from care units.
Understanding and accepting a chronic illness such as diabetes or obesity is a difficult road to go down, as it is fraught with pitfalls and psychological obstacles. Therapeutic education helps to overcome these obstacles. By becoming aware of their pathology, the patient learns to look after themselves, increasing their independence. Through this approach, they can manage their treatment better, reduce the risk of complications and improve their quality of life.
For the patient to start playing an active role in their care, it is essential that they are given clear information about their illness. Experience has shown that a well-informed patient is better able to monitor their treatment and will feel more satisfied with their overall care journey.