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When you arrive, check in at Reception. A staff member will welcome you and inform the patient's caregivers about your arrival. They will accompany you to your loved one's location.
HUG is Switzerland's leading university hospital in terms of volume of activity.
(Rediffusion de l'émission d'avril 2017)
In order to better accommodate patients with physical or mental disabilities, the HUG has put in place a special system for their care. It reduces waiting times and ensures a smooth and worry-free experience. It also aims to prepare the patient's arrival at the hospital via a dedicated telephone hotline, and a discussion with the carers or helpers of patients with disabilities.
HUG is the first University Hospital in Switzerland to achieve the Smart Hospital label.
Patients are welcomed at 8 hospitals, 2 clinics and 40 healthcare locations spread across the canton
Some 5,000 people in Geneva live with mental retardation. At HUG, they are welcomed and treated with particular care.
In 2016, a contact disability physician was designated and specific training provided to 140 healthcare providers from the emergency and internal medicine departments.