Maternity

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Guide du patient - Maternité
Guide du patient aux HUG
Maternité

Maternity combines the gynecology and obstetrics hospitalization units. It has both prenatal and postnatal rooms, delivery rooms, operating theaters and continuous care. It also has breast (FR) and endometriosis centers and a gynecological and obstetric emergencies unit (FR).

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Adress

Maternity
Boulevard de la Cluse 30
1205 Genève

Tel : +41 22 372 68 16

Write us
Maternity - HUG
Boulevard de la Cluse 30
1211 Genève 14

Parking

Two covered parkings, accessible for people with reduced mobility, are available 24h/7 :

Site map of Cluse-Roseraie

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Access

  • Tram No.12 and 18, alight at «Augustins»
  • Bus No. 35, alight at «Maternité-Pédiatrie»
  • Léman Express, alight at «Genève-Champel»

Infos horaires et itinéraires

Reception

Monday to Sunday 24/7

Visits

  • Visiting hours 8 am to 8 pm
  • For spouses from 8 am to 9 pm (exceptions may apply)
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Cafeteria

Aux bonnes choses,  Monday to Friday 7 am to 4.30 pm

Smoking area

A smoking shelter is available in the garden.

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In order to be able to carry out treatments in the best possible way,
we recommend that the public comes to the hospital from 10 am onwards.

Your hospital admission

Drop in beforehand!

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As soon as you know the date of your admission to hospital, we request that you come to the Admissions Office a few days beforehand if your state of health allows this. This gives you a chance to complete the administrative formalities and save yourself the trouble on the day of your admission to hospital.

Admission

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An admissions team facilitates your registration from Monday to Friday from 7.30 am to 4 pm. Follow the yellow line to office A. Outside of these hours, Reception is available until 8 pm.

Check your insurance policies

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If you do not live in the Canton of Geneva or if you are the beneficiary of supplementary insurance, international or foreign insurance, please contact the telephone number +41 22 372 64 48 to check that your hospital stay will be fully covered.

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CHECK-LIST

To register you must submit :

  • the notification sheet
  • insurance card or cover guarantee from your health insurance fund or insurance company
  • an identity document (passport, identity card, family record book or residence permit for foreigners living in Switzerland)
  • if admitted following an accident : the health insurer’s decision, quoting the claim number
  • the decision of the statutory Invalidity Insurance, if this is the reason for your admission to hospital
  • a financial deposit or proof of such a deposit if you do not have a full guarantee from a recognized insurance company or if the treatment is not covered by basic health insurance benefits (LAMal)
  • if your hospital stay is taking place in a private or semi-private room, the administrative consent document for the treatment, is submitted with your notification and you must sign it in situ.

Your comfort

Mail

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To receive mail the sender must specify : Mr. or Mrs…, Unit X, with the following address :

HUG, Maternity,
Boulevard de la Cluse 30
1211 Genève 14

Green space

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There is a garden next to the cafeteria with tables, chairs and parasols.

Telephone

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If you would like to use a telephone, please contact a nurse so that one can be provided to you. A telephone bill will be sent to you. If you wish, you can also make a prepayment before activating your line. In this case, if the credit balance used is less than the advance payment, the difference will not be refunded to you. If you overrun your prepayment, you will be invoiced at your home address.

Your discharge

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CHECK-LIST 

Before you leave hospital, please make sure you have received the following :

  • a notification of discharge
  • a doctor’s sick-leave certificate (if necessary)
  • a card indicating your treatment
  • a prescription (if necessary)
  • a physiotherapy or domiciliary care prescription (if necessary)
  • a follow-up appointment with your general practitioner or at the hospital.

Mediation Unit

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Mediators can be contacted at +41 22 372 22 28 or via the email address hug.mediation@hcuge.ch. Meeting with appointment.

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INFO +
For more information, see the Mediation Unit website : www.hug.ch/en/mediation-unit.

Contemplation space

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Located near to the entrance, at level 0, this multidenominational space is open 24/7 to everyone wanting some contemplation. It is arranged as a lounge with prayer and reading material and a screen. On the first floor next to the delivery room there is also a contemplation room for bereaved parents. This is managed by care staff.

Laundry

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The hospital will provide you with a gown intended for your care. Please remember to bring your own toilet bag, pyjamas or nightdress, dressing gown, slippers, which should preferably have backs - and any other items you may need.

You are about to give birth

  • Bring various items with you. For you: breastfeeding pads and bras, disposable pants, comfortable clothes.
  • For your baby: various clothing items (bodysuits, pyjamas, bonnet, etc.) and car seat for safe car transport.

Tom Pouce Nursery

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While you are in hospital your spouse can visit you and leave your children in the Tom Pouce Nursery in Maternity (bd de la Cluse 30, floor 0). It is open from Monday to Friday from 8.30 am to 12.30 pm and from 1 pm to 5 pm, and depending on availability, welcomes children from 1 to 10 years of age for a maximum period of three hours.
Tel : +41 22 372 43 99

Crèche

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A central crèche welcomes babies when the mothers are not in the unit.

Returning home with your baby

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After a complication-free delivery, an early return home within 48 hours is possible with the help and support at home of an independent midwife, who has been introduced in advance. For a birth by caesarean section, hospitalization is generally 4 days.

Discharge

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You will be discharged between 10 am and 12 pm.

Mobile telephone

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To avoid disrupting electronic monitoring devices, please turn your phone off in the delivery room, during continuous care and in prenatal rooms. Otherwise use is tolerated. Please use with discretion.

Videoconference

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Your newborn is in the neonatal unit and you yourself are in the recovery room, in a unit or at home. A videoconference system enables you to see your newborn which makes the separation less difficult to endure.

Visiting hours

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Your close friends and relatives can visit you every day from 8 am to 8 pm. For spouses visiting hours are from 8 am to 9 pm.

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In order to be able to carry out treatments in the best possible way,
we recommend that the public comes to the hospital from 10 am onwards.

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Download the Practical information of the Maternity in PDF format.

Last update : 22/01/2024