Hospital, Lina Stern and Gustave Julliard Buildings

As soon as you know the date of your admission to hospital, we request that you come to the Admissions Office a few days beforehand if your state of health allows this. This gives you a chance to complete the administrative formalities and save yourself the trouble on the day of your admission to hospital.

The Admissions Office is open for you from Monday to Friday, from 7.30 am to 5.30 pm. In July and August it closes at 5 pm. It is located at the main entrance.

If you do not live in the Canton of Geneva or if you are the beneficiary of supplementary insurance, international or foreign insurance, please contact the telephone number +41 22 372 64 51 to check that your hospital stay will be fully covered.

To receive mail the sender must specify : Mr. or Mrs…, Unit X, with the following address :

The Opéra garden and terrace situated between the Lina Stern and Gustave Julliard buildings provides a restful and shaded area for our inpatients and their close friends and relatives.

If you would like to use a telephone, please contact a nurse so that one can be provided to you. A telephone bill will be sent to you. If you wish, you can also make a prepayment before activating your line. In this case, if the credit balance used is less than the advance payment, the difference will not be refunded to you. If you overrun your prepayment, you will be invoiced at your home address.

This includes an area for information, relaxation, a cash office and the Mediation Unit. It is located on the 1^st floor of the Gustave Julliard building (rue Alcide-Jentzer 17, 1205 Genève). This cosy arcade has sofas. Medical information and a children’s play area are also provided.

The team is available to you on telephone number +41 22 372 50 10.

For your security, access to your treatment unit is by access card from 10 pm to 6 am. Please ask the unit nurse for one.

The site has two BCGE cash dispensers.

Located on the 1^st floor in the Arcade HUG, it is open from Monday to Friday from 9 am to 12 pm and from 1.30 pm to 4.30 pm. Do not forget to collect your valuables if you are leaving the hospital outside of these hours.

Tel : +41 22 372 63 63 / + 41 22 372 63 66

Religious services are generally offered on Sundays and on Christian celebration days in the ecumenical chapel in the Rejuvenation space. The timings are displayed in each unit and sent to the office of the medical and care team.

Located on the 1^st floor.
Mediators can be contacted at +41 22 372 22 28 or via the email address hug.mediation@hcuge.ch. Meeting with appointment.

This space welcomes patients and their close friends and relatives who wish to reflect or recover their internal strength in a space of intimacy and silence. It contains four sub-spaces, Christian, Jewish, Muslim and Humanist. It is located in the Opéra building, floor 0 and it is open every day from 6 am to 21 pm.

The HUG Transplantation accommodation building provides apartments for families. Please ask the care team for more information.

The hospital will provide you with a gown intended for your care. Please remember to bring your own toilet bag, pyjamas or nightdress, dressing gown, slippers, which should preferably have a back - and any other items you may need.

A 24-hour pharmacy is located in the Gustave Julliard building. The entrance is at boulevard de la Cluse 38.

A space for welcoming your visitors is provided in each unit.

Stamps are on sale at the reception of the David Klein building.

A letter box is provided in the main entrance to the Lina Stern building.

There is also one on each floor of this building. In the Gustave Julliard building there is a letter box in front of reception and one on each floor from 2^nd to the 8^th floors, near the elevators.

Close friends and relatives may visit any day between 8 am to 8 pm.