Vision 20/20

Adapting to the growth and ageing of the population

As a central player in the public health system, the HUG must be prepared to adapt to population changes and anticipate their consequences. The population increase has an effect on the demand for care. From more acute somatic treatment - particularly in the oncology field - to more outpatient treatment, as well as more interventional medicine and the development of new treatments for all ages of life, there are many very complex issues that have to be addressed as part of requirements planning.

Making the hospital more patient-centred

At Geneva University Hospitals, our priority is the patient. Everything we do is for their health and well-being. The continuity of care before, during and after hospitalisation is paramount, which means creating optimal clinical routes, having effective management and decision-support tools, and continuously improving interdisciplinary collaboration. A more patient-centred hospital is also a hospital with shorter waiting times, especially in A&E, in a more pleasant setting.

Context

People at the heart of all our challenges

L’humain au centre de tous nos défis

The environment in which the HUG carry out their work has a major influence on their strategy.

As a result, it is impossible to forego a thorough analysis of social, political and economic context.

01 Patients as partners

Patients partenaires - Projets stratégiqueAs public institutions, the HUG undertake to provide high quality services to everyone, regardless of socioeconomic status. To take account of changing needs, the HUG now want to find a constructive way to include patients and their relatives in discussions aimed at improving the quality of services.

Patients as Partners

Mission

Mission of the Patients as Partners Project

The Patient as Partners (PP) project of the 20/20 strategy, supported by the HUG General Directorate, aims to develop the institutional culture of partnership at each step of patient care, in all care specialties, as well as in areas such as hospitality, teaching, or governance.

This project unfolds with the creation of an HUG PP relationship model, the creation of a partnership platform, the continuous recruitment of patients and caregivers and the enhancement and networking of the existing partnership at the HUG. The creation and teaching of the partnership occur through the support of patients, caregivers, and professionals. 

20/20 Vision

Vision 20/20The HUG's first social and environmental report

For many years, Geneva University Hospitals have been committed to patient well-being, the working conditions of employees, and the valuable contributions made to the community. 

Environmental management is also a key priority, as stipulated in the service contract with the State of Geneva.

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