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When you arrive, check in at Reception. A staff member will welcome you and inform the patient's caregivers about your arrival. They will accompany you to your loved one's location.
Please remember to bring medical documents which may facilitate your treatment and save repeat examinations (x-rays, prescriptions, list of medicines etc.).
Our receptionists are recognizable by their blue uniforms. They are at your service in the entrance halls of the various sites. They will guide and inform you.
At Geneva University Hospitals, our priority is the patient. Everything we do is for their health and well-being. The continuity of care before, during and after hospitalisation is paramount, which means creating optimal clinical routes, having effective management and decision-support tools, and continuously improving interdisciplinary collaboration. A more patient-centred hospital is also a hospital with shorter waiting times, especially in A&E, in a more pleasant setting.
Depending on the type of care received, your stay will be billed based on a daily fee or a DRG fee (Diagnosis Related Groups).