Plan Stratégique

The 20/20 Vision in brief

20/20 Vision, the Geneva University Hospitals’ (HUG) 2015-2020 Strategic Plan, is based on a broad participatory review carried out across the HUG.

The analysis of the general context in which the HUG carry out their work has helped to identify seven major challenges  that the hospitals will have to address over the next five years. To do this, the vision of the HUG for the next few years has been formulated as five strategic objectives:

The HUG missions

An institution's missions are its raison d’être.


Geneva University Hospitals meet the healthcare needs of a community of 500,000 people, plus patients from other Swiss regions and abroad.


In collaboration with the Faculty of Medicine and vocational colleges, every year the HUG welcomes 600 doctors and 800 healthcare professionals in training.


Geneva University Hospitals actively contribute to medical progress through high-level research addressing both the medical and nursing disciplines.

The HUG values

An institution's values are its beliefs.


The constant pursuit of quality and efficiency guides everyone's daily work.

The common goal of the institution's employees is to provide exceptional service at all levels - medical, nursing, administrative and logistical.


The HUG pursue innovation, excellence and performance in all their fields of activity, whether it be clinical, research or teaching. They work to maintain and develop their national and international reputation, particularly in important, cutting-edge fields.

06 More time for patients

Plus de temps pour les patients - Projets stratégique

Better division of labour between administrative staff and medical caregivers means that more time can be allocated to interaction with patients.

Chatting and being kept informed are among patients' legitimate expectations of their caregivers. This takes time; time which can be spared by establishing a better balance of activities.