Legal Affairs Directorate

Ms. Juliette Harari

Ms. Juliette Harari
Head of Legal Affairs

The legal affairs directorate combines legal activities, mediation activities and handling serious adverse events.

Several priorities define their main missions:

Legal

  • Establish and provide legal advice for the entire HUG workforce and for the various professional directorates with legal issues related to their professional practice;
  • manage indictment files for the HUG’s liability and/or the criminal or administrative accountability of staff;
  • draft and update internal regulations;
  • participate in handling serious adverse events, claims and following up with procedures before the (Patients Rights and Supervisory Committee) Commission de surveillance et des droits des patients
  • prepare release of confidential files;
  • develop and participate in teaching employees about health and labor law.

Mediation

  • provide an opportunity for every person to express the difficulties they encountered during their hospital stay;
  • facilitate communication and re-establish dialog with the institution;
  • bring forward the concerns of patients or their families and close friends to health professionals with the best information and mutual understanding;
  • sensitize health professionals about the patients’ hospital experience, from the point of view of improving perceptions about care quality of care.

Serious Adverse Events Sector (EIG)

  • collect EIG statements made by staff and ensure handling by the coordination unit, from a quality perspective;
  • guarantee the follow-up of possible recommendations formulated for each situation.
Last update : 21/02/2019